Welcome book for hostels

A hostel full of travellers, and a single person at the front desk

Travellers from all over the world, arrivals at all hours, house rules to explain: a hostel answers the same questions from morning to night. Muvia takes care of it, in everyone's language.

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Travellers arriving with their suitcases

What keeps a hostel's front desk busy

Everyone arrives late

A delayed flight, a night train: the traveller arrives when the front desk is closed and looks for a way in.

Every traveller speaks their own language

Australians, Koreans, Germans, Brazilians. English isn't always enough to explain a rule.

The house rules are repeated over and over

Shared kitchen, lockers, quiet hours, bed linen: the same explanations for every new arrival.

A traveller scans the welcome book's QR code

A QR code in the dorm, and everyone finds their answer

You place the QR code where it will be seen: at the front desk, in the dorms, in the shared kitchen. The traveller scans and finds everything, in their language.

Wi-Fi code, kitchen and laundry hours, how the lockers work, quiet hours, check-out and luggage storage.

You add your own sections: tours, bars, transport, this week's events. Everything can be changed in ten seconds, with nothing to reprint.

You place the QR code where it will be seen: at the front desk, in the dorms, in the shared kitchen. The traveller scans and finds everything, in their language.

Wi-Fi code, kitchen and laundry hours, how the lockers work, quiet hours, check-out and luggage storage.

You add your own sections: tours, bars, transport, this week's events. Everything can be changed in ten seconds, with nothing to reprint.

Discover the digital welcome book

It answers in Korean at 2 am, while the front desk sleeps

A traveller is planning their stay from the other side of the world. They want to know whether bed linen is provided, whether there are quiet hours, and where to leave their bag on the day they leave.

The assistant answers automatically in more than 40 languages. On your website, then in the welcome book.

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More than 40 languages

Your travellers come from everywhere: each one reads and asks questions in their own language.

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Practical info

Wi-Fi, kitchen, laundry, lockers: what you're asked at every arrival.

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Real-time updates

Party night, tour, summer hours: your welcome book keeps up.

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FAQ

Frequently asked questions from hostels

Does the welcome book work for a hostel with dorms?

Yes. A single welcome book covers the whole hostel: you place the QR code in each dorm, at the front desk and in the common areas. The traveller scans and reads the welcome book in their browser, with nothing to install.

My travellers speak dozens of languages, how do I handle that?

You write your information once, in your own language. The welcome book and the assistant display it in more than 40 languages, and the traveller asks questions in theirs.

Can I announce this week's events and activities?

Yes. You add a section for the programme and edit it whenever it changes: the QR code stays the same, nothing needs reprinting. A pop-up can also put an event in front of everyone who opens the welcome book.

What happens if a traveller arrives after the front desk has closed?

They find in the welcome book what you've arranged for late arrivals: door code, key box, number to call. If they're missing any information, the assistant answers them at any hour, based on what you've entered.

Does the welcome book work for a hostel with dorms?

My travellers speak dozens of languages, how do I handle that?

You write your information once, in your own language. The welcome book and the assistant display it in more than 40 languages, and the traveller asks questions in theirs.

Can I announce this week's events and activities?

What happens if a traveller arrives after the front desk has closed?