An AI that knows how to say "I'm handing over"

No assistant answers everything. The question is what happens next.

You decide when you're reachable

1. The assistant reaches its limit: A question that's too specific, a special request, a complaint. It offers to put the guest in touch.

2. Your team receives the request: It appears in your dashboard as a ticket. You know what has already been said.

3. You reply live: The conversation picks up where it left off. The guest has nothing to explain again.

1. The assistant reaches its limit: A question that's too specific, a special request, a complaint. It offers to put the guest in touch.

2. Your team receives the request: It appears in your dashboard as a ticket. You know what has already been said.

3. You reply live: The conversation picks up where it left off. The guest has nothing to explain again.

You set your availability hours. Outside them, the assistant answers on its own and doesn't offer to put guests through. Nobody waits in front of an empty window.

The worst moment for a chatbot is when it doesn't know

An assistant that can't hand over does more harm than good. Live chat avoids that dead end.

7 days, no credit card

Your AI answers. Your team takes over when needed

Live chat is included in the Premium plan, at €62.90/month with a 12-month commitment.

Create my assistant for free

7 days, no credit card

Your AI answers. Your team takes over when needed

Live chat is included in the Premium plan, at €62.90/month with a 12-month commitment.

Free trial

7 days, no credit card

Your AI answers. Your team takes over when needed

Live chat is included in the Premium plan, at €62.90/month with a 12-month commitment.

Create my assistant for free

Nothing gets lost between shifts

Every handover becomes a ticket: what's waiting, and for whom. Contact details join the same list as lead capture.

See the dashboard

FAQ

Frequently asked questions about live chat

Is live chat included in the Standard plan?

No, it's reserved for the Premium plan, at €62.90/month with a 12-month commitment.

What happens outside my availability hours?

The assistant keeps answering on its own and doesn't offer to put guests through. Nobody waits in front of an empty window, and you're not disturbed at night.

How am I notified that a visitor wants to speak to someone?

During your availability hours, your team receives a notification and takes over the conversation live from the dashboard, with everything the visitor has already exchanged with the assistant.

Is live chat included in the Standard plan?

No, it's reserved for the Premium plan, at €62.90/month with a 12-month commitment.

What happens outside my availability hours?

The assistant keeps answering on its own and doesn't offer to put guests through. Nobody waits in front of an empty window, and you're not disturbed at night.

How am I notified that a visitor wants to speak to someone?

During your availability hours, your team receives a notification and takes over the conversation live from the dashboard, with everything the visitor has already exchanged with the assistant.