The three places where direct bookings get lost
Rate parity isn't enough
Aligned prices, a direct-booking perk, a polished booking page. Visitors still compare, and the OTA wins because it answers their questions.
Night-time traffic doesn't convert
People look for accommodation in the evening. That's when your form promises a reply within 24 hours, and the OTA shows a complete FAQ.
You don't know who hesitated
A visitor who doesn't book leaves no trace. You can neither follow up nor understand what stopped them.
Answer, then lead to the booking funnel
The assistant answers the questions that block the decision: cancellation terms, pets, parking, arrival times, room facilities. In more than 40 languages, at any hour.
Once the objection is removed, it doesn't leave the visitor to fend for themselves. It has them choose their dates and sends them to your booking engine, already filled in.
That's where conversion is won or lost: between the moment the visitor is convinced and the moment they have to find the button.
What the dashboard gives you
The most frequently asked questions, the real objections, not the ones you assume
Unanswered questions, what still drives your visitors away
Collected contacts, with their context
Conversation volume, by language
This data tells you what blocks conversion on your website. It's information your distribution reports will never give you.
FAQ
Frequently asked questions from revenue managers
Properties
- HotelsTake the load off reception, day and night.
- CampsitesA welcome that holds up in peak season.
- Holiday residencesThe instructions for every apartment.
- HostelsAnswer every traveller in their own language.
- Holiday cottagesYour welcome book, even when you're away.
- Groups & chainsAll your properties in a single account.
Marketing, upselling & revenue
AI assistant & conversation
Digital welcome book
Resources