The digital welcome book that answers in place of your team

The digital welcome book that answers in place of your team

A QR code in the room, and your guests find everything: the Wi-Fi code, breakfast times, parking, your services. In their language, at any hour, always up to date.

A QR code in the room, and your guests find everything: the Wi-Fi code, breakfast times, parking, your services. In their language, at any hour, always up to date.

Enter your website address. Free, no sign-up, ready in 30 seconds.

Guest viewing the welcome book on their phone
Guest viewing the welcome book on their phone

Your paper welcome book has three flaws, and you know them

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It's already wrong

Breakfast times have changed, the restaurant has closed. Correcting it means reprinting everything.

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It only speaks one language

Your international guests don't understand it and come down to reception.

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Nobody opens it

A binder gets a glance once and is never read in full. A QR code opens on the phone already in their hand.

Welcome book: favourite places and useful numbers

Every answer in one place, available in a second

Every answer in one place, available in a second

Your guests scan the QR code placed in their room. The welcome book opens directly in their browser: nothing to download, no app to install.

They find what they're really looking for in the first minutes of a stay:

Your guests scan the QR code placed in their room. The welcome book opens directly in their browser: nothing to download, no app to install.

They find what they're really looking for in the first minutes of a stay:

  • Wi-Fi code, opening hours, check-in and check-out

  • Parking, EV charging points, useful numbers, weather

  • Your services and the best places nearby

And if the answer isn't there, the AI assistant built into the welcome book gives it to them directly.

Your spa exists. Your guests still need to know about it

Your spa exists. Your guests still need to know about it

Most of your guests never discover everything you offer. They leave without ever knowing there was a spa.

The welcome book changes that in two ways.

Most of your guests never discover everything you offer. They leave without ever knowing there was a spa.

The welcome book changes that in two ways.

A pop-up appears when the welcome book opens: the evening menu, a spa discount, a partner excursion.

Everyone who scans sees it, without sending a single email.

Your services, and those next door : Muvia retrieves the businesses around you from your address, via Google Maps.

Welcome book: highlighting a gourmet dinner

Your guests see your property, not a tool

The welcome book uses your logo, your photos, your colours and your font. The link to it can be customised too. No banner, no advertising, no prominent mention of Muvia.

For your guests, this welcome book is yours. That's exactly what it should be.

Guest review request in the welcome book

The best time to ask for a review is during the stay

The best time to ask for a review is during the stay

The right time to ask for a review isn't at departure, it's the evening before, while the guest still has the welcome book open on their phone.

The link to your reviews is highlighted while the stay is still fresh, where your guest already is.

The right time to ask for a review isn't at departure, it's the evening before, while the guest still has the welcome book open on their phone.

The link to your reviews is highlighted while the stay is still fresh, where your guest already is.

Three minutes, three steps and your welcome book is online

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You create your welcome book

Name, address, practical information. Allow three minutes.

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You give it your branding

Logo, photos, font, then your sections.

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You place the QR code

In the rooms, at reception, in your arrival emails. Your guests scan or click.

A traveller scans the welcome book's QR code

A QR code nobody can miss

A QR code nobody can miss

A welcome book nobody scans is useless. Muvia offers displays designed to be seen: counter stands, room tent cards, plaques.

A welcome book nobody scans is useless. Muvia offers displays designed to be seen: counter stands, room tent cards, plaques.

With any 12-month commitment, you get a free QR stand.

With any 12-month commitment, you get a free QR stand.

The QR code points to your welcome book, not to fixed content. You make changes without ever reprinting.

The QR code points to your welcome book, not to fixed content. You make changes without ever reprinting.

QR code stand for the welcome book placed on a table
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FAQ

Frequently asked questions about the welcome book