Your guests tell you what's wrong. You still need to hear it

The dashboard brings together everything said in your welcome book, your assistant and your live chat.

Live conversations

Ongoing requests arrive as tickets. You see what's waiting for an answer, and who's dealing with it.

The full history

Every conversation is kept and can be viewed. You know what was said, when, and in which language.

A vantage point you didn't have

Questions asked at reception leave no trace. Once they go through the assistant, they become visible.

Muvia dashboard: conversations and collected contacts

Your contacts

Contact details left through lead capture and live chat join the same list. Each one comes with the question that went with it.

Unanswered questions

Everything the assistant couldn't handle, in a dedicated list. Ten minutes is enough to complete the knowledge base, and those questions don't come back.

Statistics of the offers viewed in the welcome book

Welcome book activity

What your guests look at, and what they ignore. A section that's never opened is a section to move up or rewrite.

7 days, no credit card

Stop guessing what your guests want

Free trial, no credit card. And if you don't have time to set anything up, we'll take care of it.

Create my assistant for free

7 days, no credit card

Stop guessing what your guests want

Free trial, no credit card. And if you don't have time to set anything up, we'll take care of it.

Free trial

7 days, no credit card

Stop guessing what your guests want

Free trial, no credit card. And if you don't have time to set anything up, we'll take care of it.

Create my assistant for free

FAQ

Frequently asked questions about the dashboard

How many people can I invite to my team?

Up to 5 members per property on the Premium plan, to manage the welcome book and the assistant together. The Manager or Agent role determines what each person can access.

How long are conversations kept?

They remain available throughout your subscription, with the full history. Details of retention periods and processing are on our GDPR page.

Can I see the questions that went unanswered?

Yes. Questions the assistant couldn't answer show up in a dedicated list in the dashboard. By completing your knowledge base from this list, you improve its answers week after week.

How many people can I invite to my team?

Up to 5 members per property on the Premium plan, to manage the welcome book and the assistant together. The Manager or Agent role determines what each person can access.

How long are conversations kept?

They remain available throughout your subscription, with the full history. Details of retention periods and processing are on our GDPR page.

Can I see the questions that went unanswered?

Yes. Questions the assistant couldn't answer show up in a dedicated list in the dashboard. By completing your knowledge base from this list, you improve its answers week after week.