Legal notice

This legal notice is issued pursuant to Article 1-1 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (hereinafter the "LCEN") and Regulation (EU) 2022/2065 of 19 October 2022 on a Single Market for Digital Services (hereinafter the "Digital Services Act"). It applies to the website muvia-solutions.fr, the application app.muvia-solutions.fr, and the welcome books and conversational assistants published on them (hereinafter together the "Services").

Carl-Marie Miniconi, in his capacity as publisher.

The website muvia-solutions.fr, the application app.muvia-solutions.fr, the welcome books and the conversational assistants are hosted by:

The welcome books and conversational assistants published through the Services are published by the tourist accommodation operators who are MUVIA's customers (hereinafter the "Properties"), who alone determine their content and bear editorial responsibility for it. The identity of the Property appears on the welcome book or on the website where the assistant is embedded.

For this content, MUVIA acts as a hosting service provider within the meaning of Article 6 of the Digital Services Act. It can only be held liable for information stored at the request of a Property under the conditions laid down in that text, in particular if, having actual knowledge of its illegal nature, it did not act expeditiously to remove it or disable access to it.

Anyone may report to MUVIA content published through the Services that they consider illegal, by writing to contact@muvia-solutions.fr with the subject "Report", in accordance with Article 16 of the Digital Services Act. To allow it to be examined, the report includes:

• the reasons why the content is considered illegal;

• the exact electronic location (URL) of the content and, where applicable, any information enabling it to be located;

• the name and email address of the person making the report, except where the report concerns an offence referred to in Articles 3 to 7 of Directive 2011/93/EU on combating the sexual exploitation of children;

• a statement confirming that the person making the report believes in good faith that the information and allegations it contains are accurate and complete.

MUVIA acknowledges receipt of the report without undue delay, examines it diligently and objectively, and informs its author of the decision taken and of the available means of redress. Where content is removed or access to it is restricted, the Property concerned is informed by a statement of reasons, in accordance with Article 17 of the same Regulation.

Presenting content as illegal in order to have it removed, while knowing this information to be inaccurate, may render its author liable.

The single point of contact provided for in Articles 11 and 12 of the Digital Services Act, for Member State authorities, the European Commission, the European Board for Digital Services and users of the Services, can be reached at contact@muvia-solutions.fr. Communications may take place in French or English.

The structure of the Services, their texts, graphics, images, software and distinctive signs, including the MUVIA name and logo, are protected by intellectual property law and are the property of the publisher or used under authorisation. Any reproduction, representation or adaptation, in whole or in part, without the publisher's prior written authorisation is prohibited and constitutes infringement within the meaning of Articles L. 335-2 et seq. of the French Intellectual Property Code, subject to the exceptions provided by law.

The content published by the Properties in their welcome books and assistants remains their property or that of their rights holders.

The processing of personal data carried out in connection with the Services, and the use of cookies and other trackers, are described in MUVIA's privacy policy, accessible from every page of the website. Visitors can change their cookie choices at any time using the "Manage cookies" link at the bottom of the website's pages.