Three leaks you already know about
The commission goes to the OTA
Your future guest can't find their answer at 10 pm. They head to Booking.com and book there.
Your services stay invisible
Half your guests leave without knowing you had a sauna.
Your team recites opening hours
Payroll spent on the most automatable task in the property.
The threshold is low, and you can check it
Muvia costs €42.90/month with a 12-month commitment. With no setup fees at all.
One night at €100 pays for your subscription.
Prefer to think in commissions? An OTA takes 15 to 20%. Two nights won back as direct bookings are enough.
And if it's an additional service that gets sold, the month is paid for too.
What your guests don't buy because they don't know about it
Your spa, your evening restaurant, your late check-out. They're in a brochure nobody opens.
The welcome book's pop-up puts them in front of everyone who scans. The order then goes through your reception, as usual.
What the dashboard tells you
Recurring questions — what your website explains poorly
Unanswered questions — what still drives your visitors away
Collected contacts — who wrote to you, and what they were looking for
Welcome book activity — what your guests look at, and what they ignore
FAQ
Frequently asked questions from general managers
Properties
- HotelsTake the load off reception, day and night.
- CampsitesA welcome that holds up in peak season.
- Holiday residencesThe instructions for every apartment.
- HostelsAnswer every traveller in their own language.
- Holiday cottagesYour welcome book, even when you're away.
- Groups & chainsAll your properties in a single account.
Marketing, upselling & revenue
AI assistant & conversation
Digital welcome book
Resources